Terms & Conditions

Products Conditions

Unless specified otherwise, All listed products on musictouchmyheart.com are genuine and are brand new.

We make every effort to provide quality images on our web site, but we are sometimes limited to what is provided to us by the manufacturers.  If you would like additional information about a product, please contact us for further information.

Privacy Statement

What do we do with your information? 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and contact number.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates if you subscribe to our eNewsletter.

Disclosure of your information

We may disclose your personal information if we are required by law to do so.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.



Unless specified otherwise, All prices quoted are in Singapore Dollar.

Purchases above $300.00

Full payments to be made via Bank Transfer / Internet Banking in order to confirm the order.

Purchases below $300.00

Buyer can choose to make full payment via Bank Transfer / Internet Banking or Cash on Delivery.

Payment is made via bank transfer which is away from musictouchmyheart.com. We do not store any of the related information. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Free Delivery

For any purchase above $350, you will enjoy our Free Delivery service.

For the purchase that is below $350, you can choose ‘Local pick-up’ at any centre MRT Station to enjoy the Free delivery too. If you need us to deliver to your door step, please include the $8 delivery fees.

Warranty And Exchange


Unless specified otherwise, All listed products come with standard 12 months manufacturer warranty offer by the manufacturer.

Buyer is required to register the products on the manufacturers’ website (if applicable), and keep the invoice as a proof of purchase.

Accessories are not cover under any warranty scheme.

If the device has malfunctioned within the warranty period, buyer can bring down to the service centre or contact us for arrangement. Courier charges will be borne by buyer.

Service charges apply after warranty period.

Exchanges (if applicable)

We only replace items if they are defective or damaged caused by the manufacturer. All goods sold are not refundable.


Questions And Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, feel free to contact us at [email protected]

Don't Be Shy

Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible